CTO | CIO

Global technology executive leading enterprise-wide transformation across regulated, multi-national organizations. Aligns business strategy with modern cloud, data, and AI architectures to deliver measurable agility, resilience, and growth gains. Directs high-performing global teams to replace legacy systems with future-ready platforms that improve speed-to-market, strengthen operational reliability, and unlock business value. Career experience spans financial services, insurance, health care, and retail, delivering results across the US, Colombia, Argentina, India, and beyond.

Core Competencies

Cloud, Data & AI Innovation

Architects enterprise-wide cloud, data, and AI ecosystems that accelerate analysis, enable predictive insights, and personalize customer engagement. Pioneered AI-driven frameworks supporting real-time decision-making and growth in diverse business lines serving 10M+ customers.

Enterprise Transformation & Modernization

Drives enterprise-wide digital transformations that replace fragmented legacy systems with integrated, cloud-native architectures. Career achievements include migrating over 1,000 applications, consolidating 22 administrative systems, and embedding modern platforms that enhance agility, security, and scalability across regulated industries.

Operational & Financial Impact

Delivers secure, resilient, cost-effective technology services across global operations. Managed teams of 300+ supporting $800B+ in assets, sustaining 99.96% availability, generating $40M+ in savings, reducing IT spend as a share of revenue, and freeing capacity for reinvestment in innovation.

Governance, Security & Integration

Strengthens enterprise resilience through disciplined governance, cybersecurity, and regulatory compliance. Guided M&A integrations, licensing unification, and complex simplification initiatives while maintaining full compliance and reducing cybersecurity insurance costs.

Professional Experience

Chief Technology Officer

Transamerica • 2019 – 2025 Saint Paul, MN

US subsidiary of Aegon providing insurance, retirement, and investment services to over 10M customers.

Reported to the CEO and led enterprise-wide digital transformation across life, annuity, retirement, employee benefits, and corporate functions, aligning technology strategy with business priorities to deliver measurable KPIs. Directed 350+ technology professionals and coordinated with 2,000+ global contractors to ensure execution excellence. Regularly engaged with boards and regulators, providing governance oversight and strategic reporting.

Cybersecurity and Compliance

• Implemented SOC2, SOX, and cybersecurity frameworks that had been underperforming for three years, achieving full regulatory compliance, meeting audit requirements, and reducing cybersecurity insurance costs by 10%

Operational Efficiency & DevOps

• Achieved over $40M in cost savings by overhauling the sourcing strategy and blending internal expertise with optimized offshore delivery
• Reduced system downtime to near-zero and accelerated speed-to-market by modernizing over 800 business-critical applications through large-scale cloud migration and full AWS-native adoption
• Boosted enterprise productivity by automating core workflows

Product Development & Innovation

• Enhanced service delivery by digitizing customer journeys
• Elevated customer insights and expanded predictive capabilities by architecting AI-driven data platforms

Talent & Culture

• Doubled employee engagement scores and lowered attrition below industry benchmarks by cultivating a purpose-driven engineering culture, implementing strategic talent development programs, and fostering an environment of innovation and accountability among 350+ technology professionals

Technology Strategy & Value Realization

• Improved ROI and reduced IT spending as a percentage of revenue while increasing value delivery through business-aligned investments

Head of Technology Strategy and Architecture

Transamerica • 2018 – 2019 Saint Paul, MN

Led a team of 12 in driving technology strategy, enterprise architecture, and data innovation to shift a legacy-heavy environment toward a nimble digital ecosystem. Reported to the CTO.

Data & Analytics

• Pioneered a data-first digital framework powered by AI and ML to introduce real-time intelligence, predictive analytics, and customer-focused personalization

Operational Efficiency & DevOps

• Modernized over 1,000 legacy applications and consolidated 22 fragmented administration systems into a unified cloud-native architecture
• Internalized key capabilities and restructured vendor engagements, building a performance-driven operating model

Technology Strategy & Alignment

• Delivered enterprise transformation by designing a modern, cloud-first technology strategy

VP of Operations (Technology Infrastructure)

Ameriprise Financial • 2011 – 2018 Minneapolis, MN

Global diversified financial services firm offering wealth management, asset management, insurance, and annuities.

Headed global operations spanning mainframe, distributed servers, storage, networks, middleware, and enterprise service management, directing 1,200+ personnel across multiple geographies. Reporting to the SVP of Infrastructure.

Cybersecurity & Compliance

• Enhanced enterprise security and compliance by implementing standardized enterprise architecture protocols, automated patching, and orchestration frameworks, while maintaining 99.96% system availability and ensuring business continuity during critical infrastructure transformations in a highly regulated industry

Operational Efficiency & Infrastructure Reliability

• Revamped batch scheduling infrastructure supporting over 10K cross-platform jobs with resilient alert systems ensuring uninterrupted SLA compliance
• Slashed system incidents by 60%, elevating service availability and continuity
• Unified geographically dispersed teams and vendors under a single delivery model

Technology Investment & Financial Management

• Optimized a $123M budget by streamlining vendor relationships, managing over 2,000 servers, 30,000+ end users, and three petabytes of storage
• Cut operational costs by 25%, generating $6M in savings within six months

Technology Strategy & Alignment

• Developed and orchestrated strategic transformations across protection, life, and technical platforms, shaping future-state infrastructure and development roadmaps that aligned technology investments with business priorities, while supporting over $800B in assets and 28,000 users across global operations

Key Achievements

• $40M+ in cost savings through strategic sourcing and operational optimization
• 99.96% system availability across global operations supporting $800B+ in assets
• 350+ technology professionals led across enterprise transformations
• 1,000+ legacy applications modernized and migrated to cloud-native architectures
• 10M+ customers served through digital platforms and AI-driven solutions

Philosophy & Approach

“ALIGNS BUSINESS STRATEGY WITH MODERN CLOUD, DATA, AND AI ARCHITECTURES TO DELIVER MEASURABLE AGILITY, RESILIENCE, AND GROWTH GAINS”

My approach centers on bridging the gap between business objectives and technical execution in regulated environments. I believe that the most impactful technology solutions emerge when engineering excellence meets deep business understanding and regulatory compliance, creating sustainable value for organizations serving millions of customers.

Core Principles

Transformation

Leading enterprise-wide digital transformations that replace legacy systems with modern, cloud-native architectures

Performance

Building systems that scale efficiently and reliably under pressure while maintaining 99.96%+ availability

People

Investing in teams and creating environments where technology professionals thrive and deliver exceptional results

Precision

Maintaining the highest standards of security, compliance, and governance in highly regulated industries